.home-messages{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:28px 0;border-bottom:1px solid var(--line)}.home-messages h2{margin:0 0 6px;font-size:22px}.home-messages p{margin:0;color:var(--muted);font-size:13px}.home-messages a{flex-shrink:0}.message-count{display:inline-flex;min-width:20px;height:20px;align-items:center;justify-content:center;background:#c63737;color:#fff;border-radius:50%;font-size:11px;padding:0 5px;vertical-align:middle}.inbox-layout{display:grid;grid-template-columns:245px minmax(0,1fr);gap:30px;min-height:500px}.message-contacts{border-right:1px solid var(--line);padding-right:24px}.message-contacts h2{font-size:16px;margin:0 0 15px}.message-contacts h2:not(:first-child){margin-top:30px}.message-contact{display:flex;justify-content:space-between;width:100%;background:#f1f7f3;color:#27523c;border:1px solid var(--line);border-radius:5px;margin-bottom:12px;text-align:left}.message-contacts form+form{margin-top:12px}.message-contacts form button{margin-top:10px}.message-tabs{display:flex;gap:24px;border-bottom:1px solid var(--line);padding:0 0 15px;flex-wrap:wrap}.message-tabs a{color:var(--muted);font-size:14px}.message-tabs a[aria-current]{color:var(--green);font-weight:700}.message-search{display:flex;gap:10px;margin:20px 0;align-items:center}.message-search input{margin:0;min-width:0}.message-search button{flex:none}.conversation-row{display:flex;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line);padding:20px 8px;color:var(--ink)}.conversation-row:hover{background:#f6f9f7;text-decoration:none}.conversation-row>div{min-width:0}.conversation-row h2{font-size:16px;margin:0 0 7px;overflow-wrap:anywhere}.conversation-row p{margin:0 0 7px;color:var(--muted);font-size:13px;overflow-wrap:anywhere}.conversation-row small,.conversation-row time{color:var(--muted);font-size:11px}.conversation-row time{white-space:nowrap;flex:none}.conversation-layout{max-width:920px;margin:auto}.conversation-layout.with-review{max-width:none;display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:30px}.conversation-layout .chat-panel{width:100%;min-width:0}.conversation-layout h1{font-size:24px;overflow-wrap:anywhere;margin:0}.chat-policy{padding:12px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);color:var(--muted);font-size:12px}.chat-history{min-height:220px;max-height:440px;background:#f7f9f8;padding:16px;border-radius:6px}.chat-bubble{border-radius:6px;max-width:85%;flex:none}.chat-bubble.blocked{background:#fff0ed;border:1px solid #edd2cd}.chat-bubble small{display:block;overflow-wrap:anywhere}.chat-compose textarea{resize:vertical;min-height:90px}.chat-review{border-left:1px solid var(--line);padding-left:22px;min-width:0}.chat-review h2{font-size:19px;margin-top:0}.chat-review h3{font-size:14px;overflow-wrap:anywhere}.chat-review form{margin:15px 0}.chat-review form button{margin-top:12px}.chat-participant{border-top:1px solid var(--line);padding:10px 0}.chat-participant p{font-size:12px;overflow-wrap:anywhere}.chat-review .record p{overflow-wrap:anywhere}.chat-compose[hidden],#chat-restriction[hidden]{display:none}.conversation-layout .section-heading{align-items:flex-start}.conversation-layout .section-heading>a{font-size:13px;white-space:nowrap}
@media(max-width:760px){.home-messages{align-items:flex-start;flex-direction:column;gap:14px;padding:24px 0}.inbox-layout{grid-template-columns:1fr;gap:24px}.message-contacts{border-right:0;border-bottom:1px solid var(--line);padding:0 0 18px}.message-contacts>form{display:inline-block;width:calc(50% - 8px);vertical-align:top;margin:0 8px 0 0}.message-contacts>form:has(select){display:block;width:100%}.message-contacts>form:has([name=user_q]){display:block;width:100%}.message-contact{margin:0}.conversation-layout.with-review{grid-template-columns:1fr;gap:25px}.chat-review{border-left:0;border-top:1px solid var(--line);padding:22px 0 0}.conversation-layout h1{font-size:21px}.chat-history{max-height:420px;padding:12px}.message-tabs{gap:20px}.conversation-row{gap:12px;padding:16px 0}.conversation-row h2{font-size:15px}.chat-bubble{max-width:94%}}
.home-message-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.home-message-actions form{margin:0}.home-message-actions a{font-size:13px;white-space:nowrap}
.home-page .sales-chat-heading .text-button,.sales-chat-heading .text-button{color:#24372f}
.conversation-layout .chat-panel{margin:0}@media(max-width:760px){.inbox-layout{min-height:0}.message-contacts>form+form{margin-top:0}.message-contacts .message-contact{margin-top:0}}
.sales-chat-dialog{width:min(760px,calc(100vw - 24px));height:min(820px,calc(100dvh - 24px));max-width:100%;max-height:100dvh;padding:0;border:1px solid var(--line);border-radius:8px;overflow:hidden;background:#fff}.sales-chat-dialog::backdrop{background:#15251c70}.sales-chat-heading{height:56px;display:flex;align-items:center;justify-content:space-between;padding:0 18px;border-bottom:1px solid var(--line)}.sales-chat-heading h2{font-size:18px;margin:0}.sales-chat-heading button{font-size:26px;width:36px;height:36px}.sales-chat-dialog iframe{display:block;width:100%;height:calc(100% - 56px);border:0;background:#fff}.embedded-chat .header,.embedded-chat .footer,.embedded-chat .demo-bar,.embedded-chat .skip{display:none}.embedded-chat main.container{max-width:100%;padding:18px;min-height:0}.embedded-chat .conversation-layout{display:block}.embedded-chat .chat-history{max-height:300px;min-height:180px}.embedded-chat .chat-panel{padding:0;border:0;box-shadow:none}.order-chat-actions{display:flex;flex-wrap:wrap;gap:12px;margin:20px 0}.chat-handoff{border-top:1px solid var(--line);padding-top:18px;margin-top:20px}.chat-handoff button{margin-top:12px}
.inbox-workbench{display:grid;grid-template-columns:290px minmax(0,1fr);gap:30px;min-height:600px}.role-contacts{border-right:1px solid var(--line);padding-right:20px}.role-heading{display:flex;align-items:center;gap:12px;padding:4px 0 18px;border-bottom:1px solid var(--line)}.role-heading strong,.role-heading small{display:block}.role-heading small{color:var(--muted);font-size:12px;margin-top:4px}.role-avatar,.contact-avatar,.chat-avatar{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;border-radius:50%;font-weight:700}.role-avatar{width:42px;height:42px;color:#fff}.sales-avatar{background:#16845a}.support-avatar{background:#3472a7}.contact-avatar{width:36px;height:36px;background:#d9eee4;color:#236044;font-size:14px}.public-avatar{background:#f2e3c4;color:#86611f}.ticket-avatar{background:#e5e9f3;color:#435580}.contact-section{padding:18px 0;border-bottom:1px solid var(--line)}.contact-section h2{display:flex;justify-content:space-between;align-items:center;font-size:15px;margin:0 0 10px}.contact-section h2 span{color:var(--muted);font-size:12px;font-weight:400}.photo-contact{display:flex;align-items:center;gap:10px;min-width:0;padding:10px 8px;border-bottom:1px solid #edf0ee;color:var(--ink)}.photo-contact:hover{background:#f4f8f5;text-decoration:none}.photo-contact>span:nth-child(2){min-width:0;flex:1}.photo-contact strong,.photo-contact small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.photo-contact small{color:var(--muted);font-size:11px;margin-top:3px}.photo-contact em{font-size:11px;color:var(--green);font-style:normal}.contact-actions{display:flex;align-items:center;gap:7px;flex:0 0 auto}.contact-actions form{margin:0}.contact-actions .text-button{font-size:12px;padding:2px}.workbench-toolbar{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;border-bottom:1px solid var(--line)}.workbench-toolbar h2{margin:0 0 4px;font-size:20px}.workbench-toolbar p{margin:0 0 16px;color:var(--muted);font-size:12px}.workbench-toolbar .message-search{margin:0 0 16px}.photo-row{align-items:flex-start;padding-left:0}.photo-row>.contact-avatar{margin-top:2px}.chat-message-row{display:flex;align-items:flex-start;gap:9px}.chat-message-row.mine{flex-direction:row-reverse}.chat-avatar{width:30px;height:30px;background:#d9eee4;color:#236044;font-size:12px}.chat-message-row .chat-bubble{margin:0}.chat-claim-customer,.chat-info-invite{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:16px 0}.chat-info-invite{padding-top:16px;border-top:1px solid var(--line)}.chat-info-invite small{display:block}.ticket-contact{align-items:flex-start}
@media(max-width:760px){.inbox-workbench{grid-template-columns:1fr;gap:20px}.role-contacts{border-right:0;border-bottom:1px solid var(--line);padding:0 0 12px}.contact-section{padding:14px 0}.workbench-toolbar{display:block}.workbench-toolbar .message-search{margin-top:10px}.photo-contact{padding:9px 4px}.contact-actions{gap:4px}.chat-message-row{max-width:100%}}